Family
Trusted Products takes your privacy seriously. Please read the
following to learn more about our Privacy Policy on this National
Center for Pet Protection Web Site and when you use the National
Center for Pet Protection Family Trusted Pet ID Service. This Policy
covers how we treat personal information that we collect.
INFORMATION COLLECTION AND USE
Pet owners wishing to use the Pet ID Service register for a Family Trusted Pet ID account. Registration involves entering contact information, such as your name, address, phone number, and e-mail address. Your use of your Pet ID account involves your uploading photographs and inputting information about your pets into your Pet ID account. Your contact and pet information is an integral part of the Pet ID Service and is necessary to provide the Service to you.
We may use your information for the following purposes: to establish your Pet ID account, to operate the Pet ID Service for your Pet ID account (including broadcasting missing pet information at your instruction), to fulfill your requests for products and services, to improve the Service, to customize advertising, to conduct research, and to provide anonymous aggregated data to our partners and advertisers. In addition, we and our sponsors may send you information such as an e-mail newsletter and discount coupons for pet products and otherwise promote and advertise products and services to you. Our Founding Sponsor is Novartis Animal Health US, Inc. We will share your information with our Founding Sponsor, subject to this Privacy Policy.
We may also use your information to respond to subpoenas, court orders and legal process; to cooperate with law enforcement officials; to assist in recovering a missing pet; to establish or exercise our legal rights; to defend against legal claims; and in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or pet, violations of our Terms of Use, or as otherwise required by law.
Payment to us requires your providing billing information, such as billing name and address and credit card number. Billing information is used solely to bill for the Service and other products or services you buy. Billing information is not used by us, any sponsor or any third party for marketing or promotional purposes. We use a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain or use the billing information provided, except for the sole purpose of credit card processing.
Your
information will not be otherwise distributed to or shared with third
parties. Our sponsors have all agreed to follow this Policy with
respect to any personal information they may receive from us.
OPT-OUT POLICY
We
offer you a means to choose how we may use your information. You can
opt out of receiving commercial messages from us or our sponsors at any time after
you register for the Pet ID Service. In addition, you can
opt out of future commercial messages sent to you by us or our
sponsors at the time a message is distributed. Our sponsors have all
agreed to follow this Policy. We reserve the right to send you
certain communications relating to the Pet ID Service, such as
service announcements, administrative messages and an e-mail
newsletter, that are considered part of your Pet ID account, without
offering the opportunity to opt-out of receiving them.
EDITING YOUR INFORMATION
You can edit your information by making changes in your Pet ID account, which is part of the Service. The ability to make make changes and to delete your Pet ID account are accessed through the Manage Your Account menu choice.
”COOKIES”
To provide better service and a more effective Web Site, we may use “cookies” as part of our interaction with your browser. A “cookie” is a small text file placed on your hard drive by our webpage server. These cookies do not collect personally identifiable information and do not give us access to your computer or personal information under any circumstances. Cookies are commonly used on web sites and do not harm your system.
There are two types of cookies: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
We
do not use persistent cookies.
We may use session cookies
containing encrypted information to allow the system to uniquely
identify you while you are logged in. Session cookies help us make
sure you are who you say you are after you've logged in and are
required in order to use the Service. Users who disable their Web
browsers' ability to accept cookies will be able to browse our Web
Site but would not be able to successfully use our Service.
We
may from time to time engage third parties to track and analyze
non-personally identifiable usage and volume statistical information
from visitors to our Web Site to help us administer our Web Site and
improve its quality. Such third parties may use cookies to help track
visitor behavior. Such cookies will not be used to associate
individual Web Site visitors to any personally identifiable
information. All data collected by such third parties on our behalf
would be used only to provide information on site usage.
THIRD-PARTY SITES
The
Web Site contains links to other web sites. Family Trusted is not
responsible for the privacy practices or the content of these other
web sites. Customers and visitors will need to check the policy
statement of these other web sites to understand their policies.
Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to
keep such information private and confidential.
SECURITY
Family
Trusted utilizes some of the most advanced technology for Internet
security available today. Our web site uses Secure Socket Layer (SSL)
technology to protect your information while traveling over the
Internet, using both server authentication and data encryption to
ensure that your data is safe, secure and available only to you. All
information is hosted in a secure server environment that uses a
firewall and other advanced technology to prevent interference or
access from outside intruders. We work with sponsors and vendors to
protect the security and privacy of your information. Finally, we
provide unique user names and passwords that must be entered each
time you log on. These safeguards help prevent unauthorized access,
maintain data accuracy, and ensure the appropriate use of your
information.
CHILDREN
This Web Site does not target children. Family Trusted does not collect personally identifiable information from anyone under 13. We request that parents or guardians register with their contact information and not children.
CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed. Checking the effective date above allows you to determine whether there have been changes since the last time you reviewed the Policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the contact e-mail address provided by you or by placing a prominent notice on the Web Site.
QUESTIONS
Questions regarding this Policy and the practices of this Web Site should be directed to us as provided under Contact Us on the Web Site.
Last updated: October 2006
